Privacy Policy
Effective Date: May 28, 2026
1. Introduction
BYB Media LLC, doing business as BackYardBoyz ("BackYardBoyz," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, training platform, community features, coaching, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you create an account, enroll in a program, complete forms, contact us, or participate in coaching or community features. This may include:
- Personal identifiers: name, email address, phone number, and mailing address.
- Account & program information: enrollment tier, goals, progress, and coaching notes.
- Payment information: billing details, processed securely by third-party payment processors. We do not store full card numbers.
- Communications: messages, support requests, and community posts.
2.2 Information Collected Automatically
When you use the Services, we may automatically collect device information (device type, operating system, browser), usage data (pages visited, features used, modules completed), and log data (IP address, access times, referring URLs).
2.3 Information From Third Parties
We may receive information from our platform hosting providers, payment processors, and analytics providers.
3. How We Use Your Information
- To provide, maintain, and improve our training, coaching, and community features.
- To create and manage your account and process transactions.
- To personalize your learning experience and track progress.
- To send administrative notices, respond to inquiries, and provide customer support.
- To send appointment confirmations, reminders, account updates, and — with your consent — promotional messages.
- To analyze usage, measure effectiveness, and improve the Services.
- To comply with legal obligations and enforce our Terms of Service.
4. SMS / Text Messaging
If you provide your mobile number and opt in, we may send you recurring SMS messages, which may include appointment confirmations, reminders, account and support updates, and promotional offers.
- Consent: You opt in through our website form or other clearly disclosed opt-in methods. Consent is not a condition of purchase.
- Message frequency: Message frequency varies based on your activity and interactions with us.
- Rates: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt-out: You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Mobile Information Sharing: No mobile information (including phone numbers and SMS opt-in or consent data) will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and text-messaging originator data will not be sold or shared with any third parties. Information may only be shared with service providers that help us deliver text messages (such as our messaging platform), strictly to operate the messaging program on our behalf.
5. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: payment processing, platform hosting, email and SMS delivery, and analytics — only to perform their designated functions, under contractual confidentiality obligations.
- Community features: information you choose to share in community forums or group coaching may be visible to other members.
- Legal requirements: when required by law, subpoena, court order, or to protect our rights or the safety of others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.
- With your consent: for any other purpose disclosed to you.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, understand how you use the Services, measure marketing effectiveness, and improve functionality. You can control cookies through your browser settings, though disabling them may limit certain features.
7. Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards — including encryption in transit, access controls, and secure hosting — designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. Data Retention
We retain personal information for as long as necessary to provide the Services and to meet legal, accounting, or reporting requirements. Retention periods vary based on the type of information and our business needs.
9. Your Rights & Choices
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of your personal information, subject to legal exceptions.
- Opt-out of email: click "unsubscribe" in any marketing email.
- Opt-out of SMS: reply STOP to any text message.
- Portability & restriction: request your data in a portable format or restriction of certain processing.
To exercise these rights, contact us at tim@backyardboyz.org.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information. BackYardBoyz does not sell personal information. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.
11. Children's Privacy
Our Services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it promptly.
12. Third-Party Links
Our Services may link to third-party websites or tools. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. Please review their policies before providing information.
13. International Users
BackYardBoyz is based in the United States and the Services are hosted in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted with a revised effective date, and your continued use of the Services indicates acceptance.
15. Contact Us
BYB Media LLC (dba BackYardBoyz)
522 W Riverside Ave Ste N, Spokane, WA 99201
Email: tim@backyardboyz.org
Phone: +1 332-290-2765